I have finally decided to stop being lazy and started making custom thumbs for each of my videos now. Not as hard as I thought but just another process in the workflow.
I am using custom thumbnails from the start so I can't really compare, but I think it is absolutely necessary! The built-in thumbnails usually don't represent my video at all... I add my channel name, some references to the content, a nice frame etc... All to make the thumbnail look more appealing.
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