serious problem of partnership

[Everson fernandes]

broadbandTV / Visotv not answer my emails about payment and Report, so what do I do?
the only email them back that way:

This is an auto-response from VISO Support to confirm that we have received your inquiry. We will strive, as always, to respond within 24 hours of your initial request. However during this festive period we may not be able to get back to you as promptly as normal, however we don't expect the delay to be longer than 3 business days.
We apologize for the inconvenience and assure you that whatever happens no request will be left unanswered, even if we do take a bit longer than normal to get back you. All of us here at VISO thank you wholeheartedly in advance for your patience during this festive period.
Finally we'd just like to wish you a Happy Holidays + New Year and wish you all the best for an exciting 2013,

Cheers,
VISO Support

15 days that I am sending the email, and they send the same response
I need to know a way to solve this, if they do not comply with the payment what do I do

 

[MLGCodcaster]

i have no solution but broadband tv and viso seem to be doing that more often to people

 

[Slyth66]

That's the same Network that was trying to convince me to join but I decided against it because they didn't have a large enough channel to begin with. Unfortunately, lots of networks (including Fullscreen) have cheated some members out of their payments and never responded to their emails. All I can say is keep trying.

 

[Everson fernandes]

i have no solution but broadband tv and viso seem to be doing that more often to people

I already do not know what to do, if I had a way out of this partnership

 

[Everson fernandes]

That's the same Network that was trying to convince me to join but I decided against it because they didn't have a large enough channel to begin with. Unfortunately, lots of networks (including Fullscreen) have cheated some members out of their payments and never responded to their emails. All I can say is keep trying.

i'm getting tired of trying

 

[Brodie]

don't let them win, that's all I can ssay

 

[Slyth66]

i'm getting tired of trying

The good thing is, if they fail to pay you then that's enough reason to end the contract. Just send them a detail explaining how that's what you request to do.

 

[Everson fernandes]

don't let them win, that's all I can ssay

need to find a way out to solve this problem
thank brodielawrence

 

[Everson fernandes]

The good thing is, if they fail to pay you then that's enough reason to end the contract. Just send them a detail explaining how that's what you request to do.

Slyth66 Could you explain a way to terminate the contract with them?

 

[Slyth66]

Slyth66 Could you explain a way to terminate the contract with them?

I'm not sure, do they have a different email address for other issues or maybe a phone number? They called me when recruiting me so that might be possible. Just be very firm, saying you did not receive your payment and you have requested support but did not receive it in 15 days.